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VP, Clinical Solutions

Location: , United States

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About Norstella

Norstella unites five market-leading companies that all have a shared goal of improving patient access to life saving therapy. Each organization (Citeline, Evaluate, MMIT, Panalgo, & The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, we help our clients:

  • Accelerate the drug development cycle
  • Bring the right drugs to market
  • Identify barriers to patient access
  • Turn data into insights faster
  • Think strategically for specialty therapeutics

By combining the efforts of each organization under Norstella, we offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics.

Citeline, part of the Norstella Group, provides pharmaceutical companies and contract research organizations with timely intelligence and insight to help them make better decisions. We are seeking a confident and driven Account Manager with a proven track record in exceeding new business sales targets and networking in the healthcare arena. This is an excellent opportunity with unlimited earning potential for a self-starter who enjoys cultivating client relationships and uncovering new sales. The role involves managing a defined book of existing accounts, fostering long-term strategic relationships with key client stakeholders, and strategically growing existing accounts.

About The Position

Location: United States Remote

The Vice President, Clinical Solutions is responsible for serving as a trusted advisor and clinical subject matter expert to senior leaders in the life sciences organizations to drive revenue for Citeline’s innovation clinical offerings. The VP, Clinical Solutions will partner with members of the sales team to interpret the challenges of and unravelling and documenting the requirements for, complex client use cases including clinical trial design and patient recruitment strategy. You will drive revenue while influencing solution direction and mentoring various client facing teams aimed at revenue generation for solutions solving clinical use cases.

The ideal candidate will thrive in ambiguity and be an exceptional communicator with a passion for defining solutions that fuel growth and overall commercial performance. As a consultative client leader, the successful candidate will have their own track record of industry experience in life sciences such as a CRO, pharma organization or life sciences vendor targeting clinical use cases. This role requires strong leadership skills, a deep understanding of the industry, and the ability to cultivate and maintain relationships with clients that drive growth.


  • Drive growth of clinical solutions and achieve bookings goals for new solutions by leveraging your deep understanding of clinical trial workflow, patient recruitment and the challenges of successfully completing in communicating with clients.
  • Attend sales meeting being highly prepared with a clinical/industry informed point of view on the issues that align with Citeline solutions.
  • Act as an industry thought leader in attending conferences and speaking on topics pertaining to Citeline solutions
  • Build PowerPoint decks that support a clinical point of view for Citeline products during sales meetings
  • Conduct solution demonstrations of Citeline solutions that illustrates a deep clinical understanding of client challenges
  • Collaborate with product management and marketing on key learnings that inform solution direction and emphasis
  • Scope client solutions if it is determined that a services overlay may fill a gap needed to close business
  • Lead, grow and develop a successful team with an understanding of individual talents and team strengths to meet client needs and expectations. Closely manage and mentor the team, taking a hands-on approach to planning sales funnel development and growth of sales, supporting them with account specific planning and strategy.
  • Identify new business opportunities and market trends.
  • Develop outstanding professional relationships to maximize lifetime value of each account.

The guiding principles for success at Norstella:

01: Bold, Passionate, Mission-First 

We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.

02: Integrity, Truth, Reality

We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.

03: Kindness, Empathy, Grace

We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.

04: Resilience, Mettle, Perseverance

We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.

05: Humility, Gratitude, Learning

We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.


  • Bachelor's degree in business, marketing, or a related field (MBA or Master’s in a science related field is a plus).
  • 15+ years commercial experience, 5-8 years of experience in a leadership capacity.
  • Previous experience as a leader at a CRO, sponsor or eclinical vendor
  • Deep understanding of clinical trial workflows, patient recruitment and challenges with bringing a therapy to market
  • Exceptional communicator with a style that embraces ‘less is more’ and simplifying the complex
  • Emotionally intelligent and able to manage a complex stakeholder environment, engaging across multi-stakeholder groups to drive both new logo acquisition as well as account development and retention.
  • This individual will be willing to travel up to 50%


  • Medical and prescription drug benefits
  • Health savings accounts or flexible spending accounts
  • Dental plans and vision benefits
  • Basic life and AD&D Benefits
  • 401k retirement plan
  • Short and Long Term Disability
  • Education benefits
  • Paid parental leave
  • Paid time off

The expected base salary for this position ranges from $150,000 - 250,000 plus variable based on experience. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.

MMIT is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.




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