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Sales Development Representative - APAC

Location: Tokyo, Tokyo, Japan

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About Citeline 

Citeline, part of the Norstella group of Pharma information solutions, is one of the world's leading providers of data and intelligence on clinical trials, drug treatments, medical devices and what's new in the regulatory and commercial landscape. Relying on us to deliver vital advantage when making critical R&D and commercial decisions, our customers come from over 3000 of the world’s leading pharmaceutical, contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.  

From drug and device discovery and development to regulatory approval, and from product launch to lifecycle management, we provide the intelligence and insight to help our customers seize opportunities, mitigate risk and make business-critical decisions, faster. As the pharma and healthcare sector faces unparalleled upheaval, customers rely on our independent advice, enabling them to cut through the clutter and make sense of changing drug development, regulatory and competitive landscapes.  

To amplify the ability to make critical decisions, Citeline is proud to become part of  Norstella; an organisation that unites the market leading companies Citeline, Evaluate, MMIT, Panalgo and The Dedham Group. Our shared goal is to improve patient access to life-changing therapies. We are stronger together and as a Norstella company, Citeline plays a key role in helping to connect the dots from pipeline to patient. 

Job Description

Norstella is looking for a Senior Sales Development Representative as part of our high-growth Commercial team. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers, and through tactical execution of regional marketing campaigns and activities.

To be successful in this role, you will use your communication and collaboration skills to cultivate strong relationships with potential customers and Norstella’s Account Executives. If you are motivated and results-driven, and enjoy working in a team environment, this is the perfect opportunity for you to launch your sales career.

Ultimately, you will boost sales and contribute to our long-term business growth.


  • Generate interest in Norstella products by relentlessly prospecting via phone, email, and social applications
  • Identify and document prospects’ needs, expectations and priorities to foster long-term business relationships
  • Conduct outbound campaigns to support sales events and other marketing activities
  • Identify and qualify sales opportunities for regional sellers
  • Continuously learn and adapt to achieve success on a collaborative team
  • Partner with marketing to accelerate regional demand generation and ensure success of marketing campaigns, events and conferences


We are looking for a self-starter who:

  • Fearlessly prospects via phone, email and social channels
  • Works collaboratively in a fast-paced, rapidly changing business environment
  • Manages time effectively, adopts new tools, and continuously improves
  • Operate with urgency, unwavering persistence, and a passion for getting the job done

Additional Information

  • University Degree required
  • Prior success in a sales development or business development role
  • Experience in a sales or marketing capacity a plus

The skills you bring to the table

  • Drive- operates with a sense of urgency, strong resilience and grit
  • Prioritizes Team-recognizes that businesses build not through single individuals but via teams and systems; prioritizes building a culture that enables a high performing selling team
  • Desire to Learn Sales & Business- thinks in methodologies and processes which help with the ongoing build of systems that enable teams
  • Integrity- operates with a high level of ethics and communicates with honesty and transparency, even with unpopular news
  • Learning Agility- the ability to consume new learnings, conceptualize and iterate behavior quickly

Equal Opportunities Statement

Citeline is an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behaviour and our business requirements. Citeline operates a zero tolerance policy to any form of discrimination, abuse or harassment.

We know that sometimes the 'perfect candidate' doesn't exist, and that sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here, you are welcome. If you read this job description and feel engaged and excited, we’d love to see you appl


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