Consultant - Healthcare
Location: Huangpu District, Shanghai, China
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Description
About Citeline
Citeline is one of the world's leading providers of data and intelligence on clinical trials, drug treatments, medical devices and what's new in the regulatory and commercial landscape. Relying on us to deliver vital advantage when making critical R&D and commercial decisions, our customers come from over 3000 of the world’s leading pharmaceutical, contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.
From drug and device discovery and development to regulatory approval, and from product launch to lifecycle management, we provide the intelligence and insight to help our customers seize opportunities, mitigate risk and make business-critical decisions, faster. As the pharma and healthcare sector faces unparalleled upheaval, customers rely on our independent advice, enabling them to cut through the clutter and make sense of changing drug development, regulatory and competitive landscapes.
Now, Citeline is proud to be a part of Norstella, an organization that consists of market-leading pharmaceutical solutions providers united under one goal: to improve patient access to life-saving therapies. Within this organization, Citeline plays a key role in helping clients connect the dots from pipeline to patient.
Job description
Location: China
The Consultant role sits in the Strategic Intelligence Insights team. In the team, we work directly with clients on a project basis, providing strategic support based on a foundation of Norstella data. Our clients are global organisations from major global pharma and biotechs, to financial services organisations and industry associations.
The Consultant role sits in the Strategic Intelligence Insights team. In the team, we work directly with clients on a project basis, providing strategic support based on a foundation of Norstella data. Our clients are global organisations from major global pharma and biotechs, to financial services organisations and industry associations.
Our clients are generally senior-level decision makers in need of support to ensure they are properly informed to make those decisions, all the way up to C-level executives. As a Consultant - Healthcare you will be in a key position working with teams from around the world, including other delivery teams and sales teams across China, US, Europe, and Japan. A core focus for the role is the business in China, with additional support for ex-China projects as required.
Key duties and responsibilities
- Project Delivery: You will take ownership for and drive delivery of client projects to an exceptionally high level of quality and accuracy, including:
- Project management - end to end project management
- Translating successful bids into concrete resourcing and analysis plans
- Leading data gathering (e.g. from Norstella’s core datasets, external sources such as press releases/government websites/medical literature, and primary research), analysis, and interpretation
- Structuring, cleansing, analyse and interpreting data to produce insightful and actionable outcomes for inclusion in client deliverables, including modelling as required (e.g. sales forecast modelling)
- Storyboarding and populating client report deliverables and executive summaries
- Creating ‘zero-defect’, client-ready output in appropriate format (mainly Excel, & PowerPoint)
- Supporting client communications and relationship development in collaboration with Commercial teams
- Matrix managing project teams to deliver projects, including designing approaches and workplans, and framing analysis
- Mentoring/caching and training the wider team(s) as required - Business development: You will provide key input to develop client opportunities and support the sales and marketing teams during the lead generation and qualification process, including:
- Developing materials to support marketing campaigns
- Supporting development and evolution of sales support materials and training
- Working with the broader team and Sales teams, and prospective clients, to qualify and scope opportunities
- Supporting proposal development and feasibility assessment as required - You will provide wider input to support growth of the team and broader Norstella business, including:
- Supporting development and delivery of thought leadership (analysis, written pieces, presentations as appropriate)
- Providing use cases and other quality assurance feedback to the Product Development, Product Management, and Operations teams
- Establishing coaching and mentoring role across the team, and particularly within project teams, as well as support for more junior members
Key requirements
- You have relevant experience in commercially-focused and client-facing roles (e.g. consulting, pharma)
- You have experience delivering quantitative analytical projects within the Pharma / Biotech industry in a client-facing role, particularly in the areas of Portfolio Strategy and BD&L
- You have a great understanding of biopharma industry (market dynamics, competitive / regulatory landscape, key trends, etc.)
- You have experience through the life cycle of the project, from engaging with clients to understand their business challenges, developing problem-solving solutions to these challenges, and leading project teams to produce those deliverables
- You have relevant academic background, PhD or MBA desirable
- Native level Chinese language skills and full professional proficiency in English
Preferred Qualifications:
- You have knowledge of specific data types: Evaluate/Citeline data, Real World Evidence, Pricing & Market Access, Epidemiology
Our Guiding Principles for success at Norstella:
01: Bold, Passionate, Mission-First
We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.
02: Integrity, Truth, Reality
We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.
03: Kindness, Empathy, Grace
We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.
04: Resilience, Mettle, Perseverance
We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.
05: Humility, Gratitude, Learning
We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.
02: Integrity, Truth, Reality
We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.
03: Kindness, Empathy, Grace
We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.
04: Resilience, Mettle, Perseverance
We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.
05: Humility, Gratitude, Learning
We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
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